Accessibility Statement

1. Our accessibility approach

We aim to design and maintain this website in a way that supports access by people with different visual, hearing, physical and cognitive needs, including visitors who use assistive technologies or prefer simpler digital interactions.

Our accessibility objective is to work towards alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, where reasonably practicable for this website and its consultation-request functionality.

2. Accessibility features on this website

The website has been structured with accessibility considerations in mind. Features intended to support usability include:

• clear page headings and logical content sections;
• a skip link that allows keyboard users to move directly to the main content;
• keyboard-accessible links, buttons, navigation and consultation controls;
• visible focus styling for interactive controls;
• responsive layouts intended to remain usable on mobile phones, tablets and larger screens;
• readable typography, spacing and colour contrast intended to assist older visitors;
• descriptive labels for consultation form fields;
• alternative text for informative images where appropriate;
• plain-language explanations that the website is a product showcase and does not process online purchases;
• support for reduced animation preferences where motion-based interface elements are used.

Some sections of the website may include carousels or interactive content. These components are intended to be operable using buttons, keyboard navigation and touch interaction.

3. Accessible consultation support

Our website is designed to help visitors request information about available phone options before visiting the showroom. If you require assistance using the website, you may contact our team by telephone or email instead of submitting the online consultation form.

When arranging a consultation, you may tell our team about practical communication or access support that would assist you during your visit, such as:

• preferring telephone contact rather than email;
• requesting additional time to discuss available handset options;
• asking for written information about product controls or accessories;
• requesting assistance to review larger display or simpler calling features;
• raising a question about access to the showroom before attending.

Product functionality and any available set-up assistance remain dependent on the specific handset, accessories and services available at the time of consultation.

4. Assistive technology and browser use

We aim for the website to function with commonly used modern browsers, screen enlargement, keyboard navigation and standard assistive technology settings.

For the best experience, visitors should use an up-to-date version of their preferred browser and enable any built-in accessibility tools that assist them, such as browser zoom, increased text size, high-contrast settings or screen-reader functionality.

If a page, form control, image or interactive element prevents you from accessing information or requesting a consultation, please contact us so we can provide assistance and investigate the issue.

5. Known limitations and ongoing improvements

We recognise that accessibility requires ongoing review. Depending on the content currently published on the website, potential limitations may include:

• product images or promotional visuals that may not convey every visual detail through text alone;
• carousel-based content that some visitors may prefer to receive in a static or alternative format;
• third-party functionality, hosted services or embedded content whose accessibility is not wholly controlled by us;
• downloadable documents or future media content that may require additional accessibility review before publication.

We aim to review accessibility issues brought to our attention and make reasonable improvements where practicable. Where immediate technical correction is not possible, we will seek to provide the relevant information in another usable way.

6. Alternative ways to access information or contact us

If you cannot access information on this website or cannot use the consultation form, you may request assistance through another contact method.

When contacting us about an accessibility barrier, it may help to tell us which page or feature you were trying to use, what went wrong and what alternative format or assistance would help you.

7. Reporting an accessibility issue

We welcome feedback about the accessibility of this website and our consultation-request process. If you encounter an accessibility barrier, require information in another format or need assistance arranging a consultation, please contact our team.

We will consider accessibility feedback within a reasonable period and aim to provide a practical response, such as explaining an alternative contact method, supplying information in another format or reviewing a technical issue for correction.

An accessibility concern may be submitted using the general contact details below. If your concern also involves the handling of personal information, you may refer to our Privacy Policy.

8. Contact details

9. Changes to this Accessibility Statement

We may update this Accessibility Statement from time to time as the website changes, accessibility improvements are introduced or our contact arrangements change. The most recent version will be published on this page with an updated revision date.