Product consultations
Ask about simpler mobile phone options, feature availability, display visibility, calling controls and arranging a showroom visit.
Contact Where2Where Mobility
Speak with our showroom team
Contact us about senior-friendly mobile phone options, in-store consultations, customer care, privacy questions or a product purchased from our showroom.
No products are ordered or paid for through this website. Product availability, pricing and purchase terms are confirmed before any in-store sale.
Showroom details
Where2Where Mobility
Operated by Harbour Assist Mobility Pty Ltd
ABN 52 201 508 861
South Melbourne VIC 3205
Australia
- Telephone 1300 000 000
- General enquiries [email protected]
- Privacy enquiries [email protected]
How we can help
Choose the right contact option
Our team can direct your enquiry to the appropriate person depending on whether you are considering a handset, require customer care or have a privacy-related question.
Customer care and returns
Contact us about a product purchased from our store, a possible product issue, available remedies or our returns process.
Privacy and complaints
Contact us if you have a question about your personal information, a privacy request, a complaint or the handling of an enquiry.
Visit our showroom
Discuss available handset options in person
A showroom consultation allows you to discuss the needs of an older user, review available phone options and confirm product features before making any purchase decision.
- Compare currently available handset options
- Discuss larger displays, calling controls and charging options
- Confirm product pricing and included accessories
- Ask about store purchase terms and customer-care support
Please note:
Feature availability, compatibility, accessories, pricing and stock
depend on the actual handset available in store and must be confirmed
before purchase.
Customer care
Questions, concerns or complaints
If you have purchased a product from our store and wish to raise a concern, please contact us with details of the product, the issue and your available proof of purchase. We will review the matter in accordance with applicable consumer rights and store procedures.
Nothing on this website excludes or limits any consumer rights or remedies that cannot lawfully be excluded under Australian Consumer Law.
Returns & Consumer Guarantees
Read information about product issues and available remedies →
Website Terms of Use
Read the terms applying to this product showcase website →
Privacy Policy
Learn how consultation enquiry information is handled →
Cookies & Browser Storage
View information about site storage and enquiry attribution →