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Cookies & Browser Storage Policy

Last updated: 23 May 2026

✓ Current website configuration

Essential browser storage only

This website is designed as a product showcase and consultation-request service. Under the current configuration described in this policy, we may use temporary browser storage to retain enquiry attribution details during your visit. We do not accept online payments or complete product purchases through this website.

This Cookies & Browser Storage Policy explains how Harbour Assist Mobility Pty Ltd, trading as Where2Where Mobility, ABN 52 201 508 861 (“Where2Where Mobility”, “we”, “us” or “our”), uses cookies, browser storage, referral parameters and related website technologies on where2where.com.

This policy should be read together with our Privacy Policy, which explains how we handle personal information submitted through consultation enquiries and other interactions with our team.

Contents

  1. Purpose of this policy
  2. What cookies and browser storage are
  3. Current storage used by this website
  4. Referral and campaign parameters
  5. Technical logs and external resources
  6. Analytics and advertising technologies
  7. How you can manage browser storage
  8. Consultation forms and personal information
  9. Changes to this policy
  10. Contact details

1. Purpose of this policy

Our website provides information about easy-to-use mobile phones and allows visitors to request contact from our showroom team regarding an in-store consultation.

This policy is intended to explain, in clear terms:

  • what cookies and browser storage technologies are;
  • what temporary storage the website may use;
  • why referral or campaign information may be retained during a visit;
  • what technologies are not currently intended to be active on the website;
  • how visitors can manage browser storage settings.

No online checkout: this website does not use cookies for an online shopping cart, payment processing or online product orders, because products are not sold through the website.

2. What cookies and browser storage are

Cookies

A cookie is a small text file that a website may place in your browser or on your device. Cookies can be used for functions such as remembering preferences, maintaining a session, understanding website activity or supporting advertising attribution.

Browser storage

Browser storage is a technology that allows a website to temporarily or persistently save limited information in your browser. For example, session storage generally keeps information available only while the relevant browser tab or session remains open.

URL and referral parameters

When you arrive at a website from a search result, advertising link or referring page, the web address may contain parameters that describe how the visit originated. Examples include campaign source, campaign name or click-identification information.

3. Current storage used by this website

The current website configuration may use limited temporary browser storage to retain permitted enquiry-attribution parameters during your browsing session. This helps us understand how an enquiry reached the website if you later request contact from our team.

Browser storage currently used by the website
Name / item Type Purpose Duration Category
lead_source_params Session storage Retains permitted referral or campaign parameters during the current visit so they can accompany a submitted consultation enquiry. Current browser tab or session, unless cleared earlier by the user. Functional / enquiry attribution

Temporary browser storage does not itself place an order, take payment or confirm a purchase. If you do not submit the consultation form, no enquiry is created through that form.

4. Referral and campaign parameters

Depending on the link used to reach our website, temporary attribution information may include permitted values such as:

utm_source utm_medium utm_campaign utm_content utm_term utm_id click_id subid gclid gbraid wbraid fbclid msclkid ttclid

These values may be used to identify the source of a consultation enquiry, evaluate which advertising or referral link resulted in the enquiry, and assist with internal enquiry administration.

Attribution parameters are not used on this website to complete online payments or online sales. A request for consultation remains an enquiry only and is not a purchase contract.

5. Technical logs and external resources

Technical website logs

Like many websites, our hosting or security infrastructure may generate technical logs when a page is requested. Those logs may include limited technical information such as IP address, date and time of access, requested page, browser or device information and security-related events.

Technical logs are not cookies, but information in those logs may be handled in accordance with our Privacy Policy where it constitutes personal information or relates to an identifiable individual.

External font resources

The website may load font resources required for its visual presentation from an external font service. When a browser requests an external resource, the provider may receive ordinary technical request information such as an IP address and browser details.

To minimise external requests, the website operator may choose to self-host required font files before public launch.

6. Analytics, advertising pixels and remarketing technologies

Under the current website configuration described by this policy, we do not intentionally enable non-essential analytics cookies, advertising pixels or remarketing technologies on this website.

This means the current policy does not describe active use of tools such as:

  • Google Analytics tracking cookies;
  • Google Ads conversion or remarketing tags;
  • Meta Pixel or Facebook advertising tracking;
  • TikTok Pixel;
  • Microsoft Advertising tracking;
  • heatmaps, session recording or behavioural profiling tools.

Important before adding tracking tools: if analytics, conversion tracking, advertising pixels, remarketing or session-recording tools are added later, this policy must be updated before those tools operate on the live website. The operator should also assess whether notice, preferences or consent controls are required for the particular technology and intended data use.

7. How you can manage cookies and browser storage

Most web browsers allow you to view, delete or restrict cookies and browser storage through browser privacy or site-data settings.

You may be able to:

  • delete stored website data for this website;
  • block cookies in your browser settings;
  • close the browser tab or session to clear temporary session storage;
  • use private browsing settings where supported by your browser;
  • adjust device or browser privacy settings relating to tracking.

Restricting or deleting website storage may affect the website’s ability to retain referral or campaign attribution during your visit. You can still contact our team directly by telephone or email if you do not wish to use the website consultation form.

Prefer not to use the online form?

You can make a general product or consultation enquiry directly through our showroom contact details.

1300 000 000 [email protected]

8. Consultation forms and personal information

If you submit a consultation request, the information you enter in the form may be combined with available referral or campaign attribution information retained during your current visit.

Consultation enquiry information may include your name, telephone number, email address, suburb or postcode, selected enquiry type and associated attribution parameters.

We use that information to respond to your request, manage the enquiry and understand how the enquiry reached our website. Further details about the collection, use, disclosure, storage, access, correction and complaints process are set out in our Privacy Policy.

Please do not include medical or health information in the consultation form. You may describe the type of practical phone support you wish to discuss, such as a larger screen, simpler buttons or louder call volume, without submitting a diagnosis or sensitive health information.

9. Changes to this policy

We may update this Cookies & Browser Storage Policy from time to time to reflect changes to the website, enquiry process, browser storage, service providers, analytics configuration, advertising technologies or applicable legal obligations.

The latest version will be published on this page with an updated revision date. Where a material new tracking technology is introduced, we will update the relevant disclosure and any required website controls before enabling that technology on the live website.

10. Contact details

If you have a question about this policy, temporary browser storage, enquiry attribution or the handling of your personal information, contact:

Where2Where Mobility
Operated by Harbour Assist Mobility Pty Ltd
ABN: 52 201 508 861
48 Harbour Lane
South Melbourne VIC 3205
Australia

General enquiries: [email protected]
Privacy enquiries: [email protected]
Telephone: 1300 000 000

© Where2Where Mobility. Operated by Harbour Assist Mobility Pty Ltd. All rights reserved.

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